EU Regulation 261/2004 — Check your claim

Flight Delayed? Cancelled?
Claim your rights under EU Regulation 261/2004.

Professional complaint letter in 5 minutes. One-time flat fee of 10.00 EUR. Pay once, download immediately.

Check your claim

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One-time fee of 10.00 EUR. No hidden costs.

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Sound familiar?

  • Waited for hours?

    Passengers may be entitled to compensation for delays over 3 hours.

  • Flight cancelled?

    In most cancellation cases, you have the right to compensation.

  • Denied boarding despite a ticket?

    EU regulation provides for compensation in cases of denied boarding.

Short haul ≤ 1,500 km
250 EUR
Within the EU > 1,500 km, or ≤ 3,500 km
400 EUR
All other flights > 3,500 km
600 EUR

The amounts shown correspond to the compensation rates set out in EU Regulation 261/2004. Whether and how much compensation is paid depends on the individual case and the airline's decision. ClaimEU261 creates complaint letters — enforcement and payment is the airline's responsibility. This is not an income or profit guarantee.

4 simple steps

Total time: about 5 minutes

  1. 01

    Enter flight details

    Airline, flight number, date — that's all we need.

  2. 02

    AI creates your letter

    Our AI system generates a legally sound complaint letter.

  3. 03

    Review & download

    Review the letter and download it as a PDF.

  4. 04

    Send to airline

    Send the letter via email or post to the airline.

Airline not responding or rejecting your claim?

Unfortunately that's common — and no reason to give up. A rejection is typically followed by an escalation letter with a deadline, then the dispute resolution body. Don't let a first rejection put you off.

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ClaimEU261 charges one fixed price

What AirHelp and Flightright charge on 400 EUR of compensation — and what ClaimEU261 costs

AirHelp

Fee on 400 EUR compensation*

200.00 EUR

50%

Flightright

Fee on 400 EUR compensation*

209.44 EUR

52.36%

Recommended

ClaimEU261

Fee on 400 EUR compensation*

10.00 EURincl. VAT

Potential saving with ClaimEU261: 190.00 EUR – 199.44 EUR

* ClaimEU261 charges 10.00 EUR as a fixed one-time price — the same amount whether the airline pays 250, 400 or 600 EUR. With success-fee providers, the fee grows with the compensation. Example calculation for a 400 EUR compensation claim (medium-haul), in each case the most expensive published scenario: AirHelp 35% service fee plus 15% legal action fee, incl. VAT; Flightright success fee typically 20–30% plus VAT, plus a 14% lawyer surcharge in court cases. In the best case the fees are lower. Source: the providers' published pricing pages, retrieved on 2026-08-13.

What do you keep from 250, 400 or 600 EUR? ClaimEU261 vs. a success fee

With ClaimEU261 the fee is the same at every compensation level; with AirHelp, AirAdvisor, Flightright and Skycop it grows with the amount.
ProviderFee (most expensive case)You keep
File it yourself (free)0 EUR600 EUR
ClaimEU261 (fixed one-time price)10.00 EUR590 EUR
AirHelp300 EUR300 EUR
Flightright314,16 EUR285,84 EUR
AirAdvisor300 EUR300 EUR
Skycop300 EUR300 EUR
EUclaim219 EUR381 EUR

The ClaimEU261 fee is a fixed one-time price of 10.00 EUR and does not change with any of these amounts. For AirHelp, AirAdvisor, Flightright and Skycop the table shows the maximum terms those providers publish (legal/court case), as of 2026-08-13; in the best case their fees are lower.

Whether and in what amount compensation is paid depends on the individual case and the airline's decision. No provider — including ClaimEU261 — can guarantee an outcome.

Important Notice

ClaimEU261 creates professional complaint letters based on EU Regulation 261/2004. We are not a legal service provider and do not handle enforcement. Whether the airline honours your claim depends on the individual case. The complaint letter does not constitute legal advice.

Important Notice

  • No success guarantee: We generate a legally sound complaint letter based on EU Regulation 261/2004. Whether the airline pays depends on their decision.
  • Not legal advice: The generated letter is a draft and does not constitute legal advice. Please review the letter before sending.
  • Mind the deadline: EU261 claims expire after 3 years in Germany. Act in time.

Frequently Asked Questions

View all questions
How much compensation am I entitled to?
Compensation depends on the flight distance: 250 EUR up to 1,500 km, 400 EUR for all flights within the EU over 1,500 km and all other flights up to 3,500 km, and 600 EUR for all other flights.
When am I entitled to compensation for a flight delay?
You are entitled to compensation if your flight arrives at the destination at least 3 hours late and the cause is within the airline's responsibility. This was established by the European Court of Justice in the Sturgeon/Condor ruling (C-402/07).
How does ClaimEU261 differ from AirHelp or Flightright?
AirHelp and Flightright handle enforcement on a contingency basis. ClaimEU261 offers a transparent one-time flat fee of 10.00 EUR for the complaint letter. You send the letter to the airline yourself.
What applies to flight cancellations?
In case of cancellation, you are entitled to compensation unless the airline informed you more than 14 days in advance or offered an equivalent alternative flight. In extraordinary circumstances (e.g., severe weather), the claim is void.
What does the service cost?
The complaint letter costs a one-time flat fee of 10.00 EUR. No subscriptions, no hidden costs, no recurring charges.

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