EU Regulation 261/2004 — Check your claim

Flight Delayed? Cancelled?
Claim your rights under EU Regulation 261/2004.

Professional complaint letter in 5 minutes. One-time flat fee of 10.00 EUR. Pay once, download immediately.

Check your claim

One-time fee of 10.00 EUR. No hidden costs.

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Sound familiar?

Waited for hours?

Passengers may be entitled to compensation for delays over 3 hours.

Possible claim: up to 600 EUR*

Flight cancelled?

In most cancellation cases, you have the right to compensation.

Possible claim: up to 600 EUR*

Denied boarding despite a ticket?

EU regulation provides for compensation in cases of denied boarding.

Possible claim: up to 600 EUR*

4 simple steps

Total time: about 5 minutes

  1. 1

    Enter flight details

    Airline, flight number, date — that's all we need.

  2. 2

    AI creates your letter

    Our AI system generates a legally sound complaint letter.

  3. 3

    Review & download

    Review the letter and download it as a PDF.

  4. 4

    Send to airline

    Send the letter via email or post to the airline.

Transparent and fair

Compare for yourself

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ProviderTypical fees*
AirHelp~200 EUR (50%)
Flightright~140 EUR (35%)
ClaimEU26110.00 EURincl. VAT
You save130 – 190 EUR

* Example calculation for a 400 EUR compensation claim (medium-haul).

Cost comparison between ClaimEU261, AirHelp, AirAdvisor, and Flightright
CompensationClaimEU261AirHelpAirAdvisorFlightright
250 EURYour share after fees: 240,00 EUR(Fee: 10,00 EUR)Your share after fees: 125,00 EUR(Fee: 125,00 EUR)Your share after fees: 175,00 EUR(Fee: 75,00 EUR)Your share after fees: 175,00 EUR(Fee: 75,00 EUR)
400 EURYour share after fees: 390,00 EUR(Fee: 10,00 EUR)Your share after fees: 200,00 EUR(Fee: 200,00 EUR)Your share after fees: 280,00 EUR(Fee: 120,00 EUR)Your share after fees: 280,00 EUR(Fee: 120,00 EUR)
600 EURYour share after fees: 590,00 EUR(Fee: 10,00 EUR)Your share after fees: 300,00 EUR(Fee: 300,00 EUR)Your share after fees: 420,00 EUR(Fee: 180,00 EUR)Your share after fees: 420,00 EUR(Fee: 180,00 EUR)

* ClaimEU261: 10.00 EUR flat fee. AirHelp: up to 50%. AirAdvisor: 30% plus VAT. Flightright: 25-50%.

Figures shown are illustrative examples based on publicly available commission rates of competing services at the time of writing. Actual savings depend on whether your airline pays the compensation, which neither ClaimEU261 nor any comparable service can guarantee. Compensation eligibility is determined solely by EU Regulation 261/2004 and the airline's assessment of your case. ClaimEU261 provides a document template only and does not handle, pursue, or guarantee the outcome of any claim.

The amounts shown correspond to the compensation rates set out in EU Regulation 261/2004. Whether and how much compensation is paid depends on the individual case and the airline's decision. ClaimEU261 creates complaint letters — enforcement and payment is the airline's responsibility. This is not an income or profit guarantee.

Important Notice

ClaimEU261 creates professional complaint letters based on EU Regulation 261/2004. We are not a legal service provider and do not handle enforcement. Whether the airline honours your claim depends on the individual case. The complaint letter does not constitute legal advice.

Frequently Asked Questions

How much compensation am I entitled to?
Compensation depends on the flight distance: 250 EUR for distances up to 1,500 km, 400 EUR for distances between 1,500 and 3,500 km, and 600 EUR for distances over 3,500 km.
When am I entitled to compensation for a flight delay?
You are entitled to compensation if your flight arrives at the destination more than 3 hours late and the cause is within the airline's responsibility. This was established by the European Court of Justice in the Sturgeon/Condor ruling (C-402/07).
How does ClaimEU261 differ from AirHelp or Flightright?
AirHelp and Flightright handle enforcement on a contingency basis. ClaimEU261 offers a transparent one-time flat fee of 10.00 EUR for the complaint letter. You send the letter to the airline yourself.
What applies to flight cancellations?
In case of cancellation, you are entitled to compensation unless the airline informed you more than 14 days in advance or offered an equivalent alternative flight. In extraordinary circumstances (e.g., severe weather), the claim is void.
What does the service cost?
The complaint letter costs a one-time flat fee of 10.00 EUR. No subscriptions, no hidden costs, no recurring charges.

Important Notice

  • No success guarantee: We generate a legally sound complaint letter based on EU Regulation 261/2004. Whether the airline pays depends on their decision.
  • Not legal advice: The generated letter is a draft and does not constitute legal advice. Please review the letter before sending.
  • Mind the deadline: EU261 claims expire after 3 years in Germany. Act in time.

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