Cancellation Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.
To exercise your right of withdrawal, you must inform us
Felix Franz Schulte
Ringstraße 49
59590 Geseke
Deutschland
E-Mail: info@claimeu261.com
by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
In addition to the statutory 14-day right of withdrawal, we grant you a voluntary 60-day money-back guarantee. Within 60 days of purchase, you can request a full refund without giving any reason.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Legal Basis
- Section 355 BGB (German Civil Code) — Right of withdrawal for consumer contracts
- Art. 246a Section 1(2) EGBGB — Information requirements for distance contracts
Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract.)
To:
Felix Franz Schulte
Ringstraße 49
59590 Geseke
Deutschland
E-Mail: info@claimeu261.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following service:
Creation of a complaint letter pursuant to EU Regulation 261/2004
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Date, signature of consumer(s) (only if this form is notified on paper)
(*) Delete as appropriate.
Note on Payment Provider
Payment processing is handled by Digistore24 GmbH (St.-Godehard-Straße 32, 31139 Hildesheim, Germany) as reseller. Digistore24 acts as the contractual partner for payment processing. For questions about payment, please contact Digistore24 support or reach us at info@claimeu261.com.
Last updated: April 2026