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EU261 Compensation Claim Against United Airlines

Generate a legally sound complaint letter to United Airlines. Possible compensation of up to 600 EUR under EU Regulation 261/2004 for delays, cancellations or denied boarding.

United Airlines Contact Details

Contact Page

Open contact page

Postal Address

United Airlines, Inc., Zweigniederlassung in Deutschland, Frankfurt Airport Center 1, D-Ebene 4, HBK 502, 60549 Frankfurt am Main, Deutschland

Compensation Amounts for United Airlines

Compensation Amounts for United Airlines
Flight DistanceCompensationExample
Up to 1,500 km250 EURe.g. Berlin - Munich
1,500 - 3,500 km400 EURe.g. Frankfurt - Istanbul
Over 3,500 km600 EURe.g. Frankfurt - New York

Per EU Regulation 261/2004. Applies to delays of 3+ hours, cancellations or denied boarding.

How to Claim Compensation from United Airlines

1

Enter Flight Details

Provide flight number, date and airports.

2

Describe the Problem

Select delay, cancellation or denied boarding.

3

Generate Letter

AI creates a personalised, legally sound letter.

4

Send Your Letter

Download the letter as PDF and send it to United Airlines.

Frequently Asked Questions about United Airlines

May I be entitled to compensation from United Airlines?
If your United Airlines flight was delayed by more than 3 hours, cancelled, or you were denied boarding, you may be entitled to up to 600 EUR compensation under EU Regulation 261/2004.
How do I file a complaint with United Airlines?
You can contact United Airlines directly via email at europeanclaims@united.com or through their contact page. Alternatively, we generate a legally sound complaint letter from just EUR 10.
How long does United Airlines take to respond?
Airlines must respond to complaints within 6 weeks. If United Airlines does not respond or rejects your claim, you can escalate to the relevant national enforcement body or an alternative dispute resolution (ADR) entity.
Does EU261 apply to United Airlines flights outside the EU?
EU261 applies to all flights departing from an EU airport, regardless of the airline. For flights arriving in the EU, it only applies if the airline is EU-based.
What does the complaint letter service cost?
Our service costs a flat fee from EUR 10 per letter — no success fee, no hidden costs. For comparison: AirHelp charges 35% + 15% and Flightright up to 52% of your compensation.

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All information without guarantee. This does not constitute legal advice.