EU261 Compensation Claim Against Vueling
Generate a legally sound complaint letter to Vueling. Possible compensation of up to 600 EUR under EU Regulation 261/2004 for delays, cancellations or denied boarding.
Create complaint letter to VuelingVueling Contact Details
Complaint Email
Online form onlyContact Page
Open contact pagePostal Address
Vueling Airlines S.A., Parque de Negocios Mas Blau II, Pla de l'Estany 5, 08820 El Prat de Llobregat, Spain
Which arbitration body is responsible for Vueling?
Vueling does not take part in the Schlichtungsstelle Reise & Verkehr scheme. The government-run Schlichtungsstelle Luftverkehr at the German Federal Office of Justice is responsible instead.
It accepts claims from 10.01 to 5,000 euros and covers privately booked flights only — business trips are excluded.
Before that you must raise the claim directly with the airline and allow it two months to respond — unless it has already rejected the claim.
Go to the arbitration bodyThese are the German conciliation bodies. Other EU countries have their own competent bodies. Overview of conciliation bodies in the EU
Member list of the Schlichtungsstelle Reise & Verkehr, as of 1 July 2026.
Compensation Amounts for Vueling
Compensation depends on the flight distance and is 250, 400 or 600 euros.
Calculate the amount for your routePer EU Regulation 261/2004. Applies to delays of 3+ hours, cancellations or denied boarding.
Practical notes on Vueling
- Vueling processes complaints exclusively through the online contact form. Processing time is above average at 6-10 weeks — set a clear 6-week deadline.
- Vueling belongs to the IAG group (like Iberia and British Airways). Make sure to address your complaint to Vueling Airlines S.A. — not the parent company.
- If rejected or no response: The Spanish authority AESA (Agencia Estatal de Seguridad Aerea, seguridadaerea.gob.es) accepts complaints online. Complaints can be submitted in English.
- Barcelona-El Prat Airport regularly has capacity bottlenecks. Document the actual arrival time — Vueling sometimes calculates the delay from landing rather than from door opening.
How to Claim Compensation from Vueling
Enter Flight Details
Provide flight number, date and airports.
Describe the Problem
Select delay, cancellation or denied boarding.
Generate Letter
AI creates a personalised, legally sound letter.
Send Your Letter
Download the letter as PDF and send it to Vueling.
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Frequently Asked Questions about Vueling
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All information without guarantee. This does not constitute legal advice.