EU261 Compensation Claim Against Wizz Air
Generate a legally sound complaint letter to Wizz Air. Possible compensation of up to 600 EUR under EU Regulation 261/2004 for delays, cancellations or denied boarding.
Create complaint letter to Wizz AirWizz Air Contact Details
Complaint Email
Online form onlyContact Page
Open contact pagePostal Address
Wizz Air Hungary Ltd., Laurus Offices, Koer utca 2/A, Building B, H-1103 Budapest
Which arbitration body is responsible for Wizz Air?
Wizz Air takes part in the conciliation scheme run by the Schlichtungsstelle Reise & Verkehr.
A conciliation proposal only becomes binding once both sides accept it. Going to court remains possible either way.
Before that you must raise the claim directly with the airline and allow it two months to respond — unless it has already rejected the claim.
Go to the arbitration bodyThese are the German conciliation bodies. Other EU countries have their own competent bodies. Overview of conciliation bodies in the EU
Member list of the Schlichtungsstelle Reise & Verkehr, as of 1 July 2026.
Compensation Amounts for Wizz Air
Compensation depends on the flight distance and is 250, 400 or 600 euros.
Calculate the amount for your routePer EU Regulation 261/2004. Applies to delays of 3+ hours, cancellations or denied boarding.
How to submit a claim to Wizz Air
These details come from what Wizz Air publishes itself and from the European Commission's list of national enforcement bodies.
- Wizz Air names its online form as the route for complaints.
- Wizz Air names this as the only route. Regulation (EC) No 261/2004 does not itself prescribe any form for bringing a claim, and under its Article 15(1) obligations towards passengers may not be limited by derogating or restrictive clauses in the contract of carriage. An informal letter therefore does not lose its effect — but with this airline it often goes unanswered in practice. Submit through the route named here and keep a letter as a record.
- Direct link to the form: https://www.wizzair.com/de-de/informationen-und-serviceleistungen/anregungen-und-beschwerden
- The Wizz Air form requires a customer account.
- Wizz Air does not publish a dedicated complaints email address.
- Processing typically takes 8–12 weeks.
- Have these ready: boarding pass, booking confirmation, screenshot of the flight status display.
Common grounds for rejection
Grounds on which Wizz Air typically turns claims down:
- a blanket standard reply with no reference to the specific flight
How to Claim Compensation from Wizz Air
Enter Flight Details
Provide flight number, date and airports.
Describe the Problem
Select delay, cancellation or denied boarding.
Generate Letter
AI creates a personalised, legally sound letter.
Send Your Letter
Download the letter as PDF and send it to Wizz Air.
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Frequently Asked Questions about Wizz Air
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Which arbitration body is responsible for Wizz Air?
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All information without guarantee. This does not constitute legal advice.