ClaimEU261 vs. AirHelp: one fixed price or up to 50% commission?
ClaimEU261 writes the EU261 complaint letter for one fixed price, regardless of how much compensation is at stake. AirHelp takes on the whole case instead and keeps 50% of the compensation in its most expensive published case (35% + 15%).
What does AirHelp cost in the worst case — and what does ClaimEU261 cost?
ClaimEU261 charges a one-time 10.00 EUR for the finished complaint letter, regardless of how much compensation is at stake. According to its own price list, AirHelp charges a service fee of 35 % of the compensation. If legal enforcement becomes necessary, a further 15 % legal action fee is added — together 50 %, each incl. VAT. Of 600 EUR compensation, 300 EUR remain in the most expensive case. To be fair: AirHelp+ members (subscription from 22.99 USD per trip) pay none of these fees. (As of 2026-08-13)
ClaimEU261 took these terms from the provider's published pricing page. Source: https://www.airhelp.com/en/price-list/, retrieved on 2026-08-13. Terms may change — the provider's current pricing page is authoritative.
Cost comparison: ClaimEU261 vs. AirHelp
| Potential claim | Fee ClaimEU261 | Fee AirHelp |
|---|---|---|
| 250 EUR | 10.00 EUR | 88 EUR(35% commission) |
| 400 EUR | 10.00 EUR | 140 EUR(35% commission) |
| 600 EUR | 10.00 EUR | 210 EUR(35% commission) |
AirHelp: pros & cons against the fixed one-time price from ClaimEU261
Pros
- No effort on your part
- Full legal enforcement
- Pay only if successful
Cons
- Up to 50% commission (35%+15%)
- Waiting time: weeks to months
- No transparency on process
FAQ
- What does AirHelp cost compared to ClaimEU261?
- AirHelp charges a 35% success fee. On a potential €400 claim that would be €140 in commission. ClaimEU261 charges 10.00 EUR instead, as a fixed one-time price regardless of how much compensation is at stake — potential saving: €130.00 compared to AirHelp.
- Is AirHelp legitimate?
- AirHelp is an established EU261 provider. For straightforward cases ClaimEU261 is the more cost-effective choice: the letter is available instantly and costs one fixed price.
- When is a full-service provider worth it?
- A full-service provider like AirHelp makes sense if the airline rejects your letter and you want to pursue legal action — without the effort. ClaimEU261 works as the first step: a letter at one fixed price with which you assert your potential claim yourself.
ClaimEU261 or AirHelp: which option is right for you?
ClaimEU261 delivers the complaint letter instantly for a one-time 10.00 EUR; AirHelp takes on the whole case for a success fee instead.
Note: ClaimEU261 earns a referral commission for links to AirHelp.
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