FRA

EU261 Claims at Frankfurt Airport (FRA)

Compensation for delays, cancellations or denied boarding at Frankfurt airport.

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Airport Information

City

Frankfurt

Country

DE

IATA Code

FRA

Airlines at Frankfurt Airport

EU261 Compensation Amounts

EU261 Compensation Amounts
Flight DistanceCompensationExample
Up to 1,500 km250 EURe.g. Domestic flight
1,500 to 3,500 km, plus all flights within the EU over 1,500 km400 EURe.g. Intra-European
All other flights (between the EU and a non-EU country, over 3,500 km)600 EURe.g. Long-haul

Flights to the EU's outermost regions — such as the Canary Islands, Madeira, the Azores or Réunion — count as flights within the EU. The Regulation therefore provides 400 euros for them, even where the distance exceeds 3,500 km.

Per EU Regulation 261/2004. Applies to delays of 3+ hours, cancellations or denied boarding.

Frequently Asked Questions about Frankfurt Airport

What are my rights for a delay at Frankfurt Airport?
For delays of at least 3 hours at your destination, you may be entitled to 250 to 600 EUR compensation under EU Regulation 261/2004, depending on flight distance. This applies to all flights departing from Frankfurt Airport (FRA).
Does EU261 apply to all flights from FRA?
Yes, EU261 applies to all flights departing from an EU/EEA airport, regardless of the airline. Flights departing from Frankfurt Airport are always covered.
Which airlines operate from Frankfurt Airport?
Frankfurt Airport (FRA) serves numerous airlines. Major ones include: Lufthansa, Condor, SunExpress, Air Dolomiti. A complete list is available on the airport's website.
What should I do if my flight is cancelled at FRA?
Get written confirmation of the cancellation. You may be entitled to re-routing or a refund plus up to 600 EUR compensation under EU261. Use our service to create a complaint letter from just EUR 10.
How long do I have to file a compensation claim?
In Germany, the limitation period is 3 years from the end of the year the flight took place. In other EU countries, the period varies between 1 and 6 years.
What care am I entitled to at Frankfurt Airport?
After two hours of waiting (depending on flight distance), the airline must provide meals and drinks, two phone calls or e-mails and, if necessary, a hotel stay including transfer under Art. 9 of EU Regulation 261/2004. These care obligations apply regardless of whether compensation is also due.

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All information without guarantee. This does not constitute legal advice.