CDG
EU261 Claims at Paris Charles de Gaulle (CDG)
Compensation for delays, cancellations or denied boarding at Paris airport.
Create complaint letter nowAirport Information
City
Paris
Country
FR
IATA Code
CDG
Airlines at Paris Charles de Gaulle
EU261 Compensation Amounts
| Flight Distance | Compensation | Example |
|---|---|---|
| Up to 1,500 km | 250 EUR | e.g. Domestic flight |
| 1,500 to 3,500 km, plus all flights within the EU over 1,500 km | 400 EUR | e.g. Intra-European |
| All other flights (between the EU and a non-EU country, over 3,500 km) | 600 EUR | e.g. Long-haul |
Flights to the EU's outermost regions — such as the Canary Islands, Madeira, the Azores or Réunion — count as flights within the EU. The Regulation therefore provides 400 euros for them, even where the distance exceeds 3,500 km.
Per EU Regulation 261/2004. Applies to delays of 3+ hours, cancellations or denied boarding.
Frequently Asked Questions about Paris Charles de Gaulle
What are my rights for a delay at Paris Charles de Gaulle?
For delays of at least 3 hours at your destination, you may be entitled to 250 to 600 EUR compensation under EU Regulation 261/2004, depending on flight distance. This applies to all flights departing from Paris Charles de Gaulle (CDG).
Does EU261 apply to all flights from CDG?
Yes, EU261 applies to all flights departing from an EU/EEA airport, regardless of the airline. Flights departing from Paris Charles de Gaulle are always covered.
Which airlines operate from Paris Charles de Gaulle?
Paris Charles de Gaulle (CDG) serves numerous airlines. Major ones include: Air France. A complete list is available on the airport's website.
What should I do if my flight is cancelled at CDG?
Get written confirmation of the cancellation. You may be entitled to re-routing or a refund plus up to 600 EUR compensation under EU261. Use our service to create a complaint letter from just EUR 10.
How long do I have to file a compensation claim?
In Germany, the limitation period is 3 years from the end of the year the flight took place. In other EU countries, the period varies between 1 and 6 years.
What care am I entitled to at Paris Charles de Gaulle?
After two hours of waiting (depending on flight distance), the airline must provide meals and drinks, two phone calls or e-mails and, if necessary, a hotel stay including transfer under Art. 9 of EU Regulation 261/2004. These care obligations apply regardless of whether compensation is also due.
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All information without guarantee. This does not constitute legal advice.