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EU261 Compensation Claim Against TAP Air Portugal
Generate a legally sound complaint letter to TAP Air Portugal. Claim up to 600 EUR compensation for delays, cancellations or denied boarding.
TAP Air Portugal Contact Details
Complaint Email
customer@tap.ptContact Page
Open contact pagePostal Address
TAP Air Portugal, Aeroporto de Lisboa, Edificio 25, 1704-801 Lisboa, Portugal
Compensation Amounts for TAP Air Portugal
| Flight Distance | Compensation | Example |
|---|---|---|
| Up to 1,500 km | 250 EUR | e.g. Berlin - Munich |
| 1,500 - 3,500 km | 400 EUR | e.g. Frankfurt - Istanbul |
| Over 3,500 km | 600 EUR | e.g. Frankfurt - New York |
Per EU Regulation 261/2004. Applies to delays of 3+ hours, cancellations or denied boarding.
How to Claim Compensation from TAP Air Portugal
1
Enter Flight Details
Provide flight number, date and airports.
2
Describe the Problem
Select delay, cancellation or denied boarding.
3
Generate Letter
AI creates a personalised, legally sound letter.
4
Send Your Letter
Download the letter as PDF and send it to TAP Air Portugal.
Frequently Asked Questions about TAP Air Portugal
Am I entitled to compensation from TAP Air Portugal?
Yes. If your TAP Air Portugal flight was delayed by more than 3 hours, cancelled, or you were denied boarding, you are entitled to up to 600 EUR compensation under EU Regulation 261/2004.
How do I file a complaint with TAP Air Portugal?
You can contact TAP Air Portugal directly via email at customer@tap.pt or through their contact page. Alternatively, we generate a legally sound complaint letter from just EUR 10.
How long does TAP Air Portugal take to respond?
Airlines must respond to complaints within 6 weeks. If TAP Air Portugal does not respond or rejects your claim, you can escalate to the relevant national enforcement body or an alternative dispute resolution (ADR) entity.
Does EU261 apply to TAP Air Portugal flights outside the EU?
EU261 applies to all flights departing from an EU airport, regardless of the airline. For flights arriving in the EU, it only applies if the airline is EU-based.
What does the complaint letter service cost?
Our service costs a flat fee from EUR 10 per letter — no success fee, no hidden costs. For comparison: AirHelp charges 35% + 15% and Flightright up to 52% of your compensation.
Create Your Complaint Letter to TAP Air Portugal Now
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