EU261 Compensation Claim Against SAS Scandinavian Airlines
Generate a legally sound complaint letter to SAS Scandinavian Airlines. Possible compensation of up to 600 EUR under EU Regulation 261/2004 for delays, cancellations or denied boarding.
Create complaint letter to SAS Scandinavian AirlinesSAS Scandinavian Airlines Contact Details
Complaint Email
Online form onlyContact Page
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SAS Scandinavian Airlines, Frosundaviks Alle 1, 195 87 Stockholm-Arlanda, Sweden
Which arbitration body is responsible for SAS Scandinavian Airlines?
SAS Scandinavian Airlines takes part in the conciliation scheme run by the Schlichtungsstelle Reise & Verkehr.
A conciliation proposal only becomes binding once both sides accept it. Going to court remains possible either way.
Before that you must raise the claim directly with the airline and allow it two months to respond — unless it has already rejected the claim.
Go to the arbitration bodyThese are the German conciliation bodies. Other EU countries have their own competent bodies. Overview of conciliation bodies in the EU
Member list of the Schlichtungsstelle Reise & Verkehr, as of 1 July 2026.
Compensation Amounts for SAS Scandinavian Airlines
Compensation depends on the flight distance and is 250, 400 or 600 euros.
Calculate the amount for your routePer EU Regulation 261/2004. Applies to delays of 3+ hours, cancellations or denied boarding.
How to submit a claim to SAS Scandinavian Airlines
These details come from what SAS Scandinavian Airlines publishes itself and from the European Commission's list of national enforcement bodies.
- SAS Scandinavian Airlines names its online form as the route for complaints.
- Direct link to the form: https://www.flysas.com/de-de/hilfe-informationen/reklamation
- Processing typically takes 4–8 weeks.
How to Claim Compensation from SAS Scandinavian Airlines
Enter Flight Details
Provide flight number, date and airports.
Describe the Problem
Select delay, cancellation or denied boarding.
Generate Letter
AI creates a personalised, legally sound letter.
Send Your Letter
Download the letter as PDF and send it to SAS Scandinavian Airlines.
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All information without guarantee. This does not constitute legal advice.