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EU261 Compensation Claim Against SunExpress
Generate a legally sound complaint letter to SunExpress. Claim up to 600 EUR compensation for delays, cancellations or denied boarding.
SunExpress Contact Details
Complaint Email
service@sunexpress.comOnline Complaint Form
Open formPostal Address
SunExpress GmbH, SunExpress Platz 1, 63329 Egelsbach
Compensation Amounts for SunExpress
| Flight Distance | Compensation | Example |
|---|---|---|
| Up to 1,500 km | 250 EUR | e.g. Berlin - Munich |
| 1,500 - 3,500 km | 400 EUR | e.g. Frankfurt - Istanbul |
| Over 3,500 km | 600 EUR | e.g. Frankfurt - New York |
Per EU Regulation 261/2004. Applies to delays of 3+ hours, cancellations or denied boarding.
How to Claim Compensation from SunExpress
1
Enter Flight Details
Provide flight number, date and airports.
2
Describe the Problem
Select delay, cancellation or denied boarding.
3
Generate Letter
AI creates a personalised, legally sound letter.
4
Send Your Letter
Download the letter as PDF and send it to SunExpress.
Frequently Asked Questions about SunExpress
Am I entitled to compensation from SunExpress?
Yes. If your SunExpress flight was delayed by more than 3 hours, cancelled, or you were denied boarding, you are entitled to up to 600 EUR compensation under EU Regulation 261/2004.
How do I file a complaint with SunExpress?
You can contact SunExpress directly via email at service@sunexpress.com or through their online complaint form. Alternatively, we generate a legally sound complaint letter for just 9.99 EUR.
How long does SunExpress take to respond?
Airlines must respond to complaints within 6 weeks. If SunExpress does not respond or rejects your claim, you can escalate to the relevant national enforcement body or an alternative dispute resolution (ADR) entity.
Does EU261 apply to SunExpress flights outside the EU?
EU261 applies to all flights departing from an EU airport, regardless of the airline. For flights arriving in the EU, it only applies if the airline is EU-based. Since SunExpress is a European airline, most of their flights are covered.
What does the complaint letter service cost?
Our service costs a flat fee of 9.99 EUR per letter — no success fee, no hidden costs. For comparison: AirHelp charges 35% + 15% and Flightright up to 52% of your compensation.
Create Your Complaint Letter to SunExpress Now
Flat fee 9.99 EUR — no success fee.
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